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Celebrating 7 years of Firefox with the newest (and cutest) Mozillians!

Thursday, November 10th, 2011

[This is a re-post of a post that originally appeared on the Mozilla blog]

Firefox 7th birthday cake

Today, we are excited to join together as a global community to celebrate the 7th birthday of Firefox. As the only independent browser with a mission to make the Web better, we are proud of how the last seven years of Firefox have pushed the Web forward:

  • The latest release of Firefox is more than 32 times faster than Firefox 1.0.
  • We recently shifted to a new release cycle to deliver features, performance enhancements, security updates and stability improvements to users faster.
  • Leading edge HTML5 support in Firefox ensures that developers can create beautiful and exciting Web experiences for users.
  • Favorite features like tabbed browsing, built-in phishing and malware protection, the Awesome Bar, Do Not Track and our gallery of thousands of  Firefox add-ons give millions of users around the world more choice and control over their Web browsing experience.

To celebrate, Mozilla has once again adopted firefox (a.k.a red panda) cubs at the Knoxville Zoo. For the next few months, you can watch these baby firefoxes play, live and grow via a 24 hour live video stream at Firefox Live. Please help spread the word by sharing the cuteness of our newest Mozillians at Firefox Live.

Bringing a localized experience to our social channels

Thursday, August 25th, 2011

As the number of people wanting to be our friends and stay connected with Firefox increases, a growing number of those users speak languages other than English. This gives us a big opportunity to interact with them in their own language.

Just as Firefox is localized in over 80 languages, imagine if our Facebook page or Twitter presence was available in 80 languages as well. And what if users could have conversations with other users and Mozilla contributors on those social networks as well? That would be quite a rich experience, and I think it’s an experience we should strive to offer for our 5 million+ users on those networks.

Studies have shown that localized content on these channels offers an experience for users that is several times more engaging. The exciting bit is that we’ve already localized some of our content on our social channels, and it’s proven to be quite successful in engaging our users. We currently localize announcements for Firefox updates and new campaigns, and we also localize our custom tabs on Facebook when possible.

We can improve on this by creating an easy way to offer localized versions of almost all our content on these pages. We could start with a few locales as a trial. We’d create solid experiences and have conversations with those users that is just as compelling as our English content. If successful, we could then add more locales.

What is your favorite way that Firefox content is localized (besides in the product itself)? What organizations or brands have you seen localized content for that have impressed you? Add your thoughts in the comments.

A campaign about Your Web, for the Web

Friday, July 8th, 2011

Note: This campaign is very much a work in progress and some aspects of it will most likely change. However, this should give you an idea of what the campaign could look like.

I was recently inspired by the webdev team’s activity at Open Source Bridge the other week, where hackers were asked what they want the Web to be. Dozens of people used posters, letter stencils, and markers to create their answer and show the possibilities open to us because of technology. The beautiful result can be seen in their video and Mike Morgan’s photo gallery, which is appropriately named Your Web.

Everyone uses and thinks about the Web differently, and we all have the opportunity to be part of the Web and choose how it evolves. So let’s show our users that. As part of a campaign for existing Firefox users, I’d like to see the activity from Open Source Bridge grow to a new scale in a way that any Firefox user can participate. The concept should be solid, the user’s interaction should be simple, and the gallery should be visually compelling (with some HTML5 + CSS3 love, naturally).

The Concept

Let’s create a fun and interactive way for users to think about the Web and tie that back to Mozilla’s mission and why we create products like Firefox. Let’s ask users a simple question about the Web and showcase their responses. Questions like “What do you love about the Web?” and “What do you want the Web to be?” can be answered in a single word or phrase. It should be a broad enough question that anyone can answer it easily.

The Interaction

Show users how others have answered the question and then ask them for their response. To make the response even richer and provide a human element, we encourage users to write their response on a poster and upload a picture of them holding the poster, similar to the Your Web gallery. A user can also tag their response to show how they use the Web (eg: an Artist, Developer, Student, or Writer).

The Gallery

Once a user submits their response (the photo is optional, by the way), they see their answer appear in the gallery, along with responses from similar users based on their locale and tag. The gallery could show a word and photo cloud where the more popular responses are larger. One could then share their response by email or on a social network. Here’s a rough sketch of how it could look, courtesy of Crystal Beasley:

Sketch of the main page

Sketch of the main page

Sketch of the submission form

Sketch of the submission form

Localization

I’m excited to see how users around the world think about the Web and answer the question, but many of those responses will be in different languages — languages I don’t speak. Unlike other campaigns where we localize content before the campaign launches, most of the content for this campaign will be submitted by users. This gives us an interesting opportunity to have our multilingual users translate responses so that others can understand how people around the world answer the question.

For example, a German user could offer a translation for a French response, and then German users could view that translation when they mouse over it. And we could do this in a way that still gives our localization community the ability to review translations before they appear for other users.

Another fascinating question is how do we structure the responses across different locales so the answers are brief but still descriptive? We could limit user submitted answers to a certain number of words or characters. In English, that limit could be pretty low — perhaps 4 words up to 30 characters total. We could probably establish a rule for each locale as to how long answers can be. What would make sense for other locales? For your locale?

Feedback

I’m teaming up with Winston Bowden to put this together (here’s the wiki page), and I’d love feedback on how to tweak this idea and make it even better. I would especially like to see your thoughts on the localization aspects.

The Firefox Facebook page is growing all around the world

Thursday, June 2nd, 2011

With more than 4.3 million of our users “liking” the Mozilla Firefox page, our Facebook fans truly represent our global community and users. Not surprisingly, less than half of those users (46%) speak English. That means we can’t just offer content in English like many other brands and organizations do on Facebook. So just like the Mozilla websites and our product, we strive to offer a localized experience for our users.

Firefox 4 announcement for German users

And we’ve already started the past couple of months with some localized status updates on the Mozilla Firefox page and in our custom tabs. The status update announcing Firefox 4 was posted in 19 languages. Plus, our Firefox 4 tab is localized and soon our Web Hero tab will be as well.

Web Hero tab in French

Just how global are our users on Facebook? Here are the numbers Facebook provides us:

Top languages

1,673,029 English (US)
508,871 Spanish
314,752 English (UK)
238,148 Indonesian
171,194 Spanish (Spain)
169,944 German
168,838 French (France)
126,013 Italian
74,024 Turkish
64,166 Arabic
57,099 Polish
55,224 Hungarian
45,045 Czech
41,864 Thai
41,530 Portuguese (Brazil)
38,355 Greek
37,210 Bulgarian
34,841 Portuguese (Portugal)
34,170 Serbian

Top countries

760,224 United States
297,298 Indonesia
168,087 India
155,447 Mexico
141,135 Germany
137,968 Malaysia
133,423 Philippines
131,514 Italy
120,319 Argentina
118,523 United Kingdom
92,854 Chile
89,158 France
84,576 Canada
79,850 Egypt
76,515 Turkey
71,164 Spain
67,204 Venezuela
57,748 Poland
54,738 Thailand

We’re continuously thinking about providing content which is even better tailored to Facebook users in different regions of the world who don’t speak English as their first language. Do you know any organizations or brands that have localized Facebook content? Add your favorite to the comments or add your own ideas for localizing content.

Spread the word about Firefox 4!

Tuesday, March 22nd, 2011

Firefox 4 is here! Now you can help get the word out by tweeting and posting on Facebook. Here are some quick and fun ways for you to participate.

Join the Twitter Party

This Twitter Party is pure fun and celebration. No cover charge, either.

Tweet about Firefox 4 with the #fx4 hashtag and your Twitter avatar will join thousands of others from around the world as part of our logo mosaic. Also, check out how the technology behind Twitter Party works by reading a behind the scenes post by Quodis, who created the site.

Post a Facebook Badge

Facebook badges are flair for your Wall. Post one or all four.

Add one of these awesome Firefox badges to your wall for your friends to see and they’ll be encouraged to download Firefox 4. Post one (or all 4) and add a fun message too.

Get your all new Website buttons

Your site looks even more awesome with a Firefox button

Dress up your blogs and websites with our snazzy new Firefox 4 buttons.

Watch downloads live on Glow

The downloads are so bright, I gotta wear shades

Track download stats in real-time and zoom in to view stats for each country, state, or even city. Awesome use of canvas.

Take a moment to share Firefox 4 on your social networks and celebrate the release.

Recap of reddit IAmA for Firefox 4 RC

Tuesday, March 15th, 2011

Last Thursday to celebrate releasing Firefox 4 RC, we had people from across the Mozilla project participate in a reddit IAmA to talk about Firefox 4. The discussion was a huge success with over 3,100 comments from around 2,000 people. There’s definitely a strong response that people are interested and excited about Firefox 4. And you could tell that the reddit community was delighted and impressed with the honest, personal (and sometimes cheeky) responses they got from Mozillians.

Some of the Mozillians who answered questions on reddit

We had hundreds of great questions and comments. Here a few that caught my eye:

o hai reddit! (introducing the Mozillians)

My grandma wants to know if she’ll “still be able to get the Google” on the new browser. Please advise.

Why is your browser the best browser to ever roam the dark lands of the internet?

And some praise of Firefox 4 as well:

Hi guys! Just wanted to say – love your browser. Thanks very much for being awesome.

You’re on top again in my opinion. Now that you’ve made it a much more minimalistic design (my biggest complaint) you’ve won me back to FF full-time.

I just love your browser. Hats off to Firefox team for all their efforts on Firefox 4.

Big thanks to all the Mozillians who helped response to questions and comments from the reddit community. I heard many of you enjoyed talking with the reddit community, and I know they loved the IAmA as well.

What was your favorite comment? What do you suggest for our next IAmA?

Hai reddit! Ask us about Firefox

Thursday, March 10th, 2011

Today we’re doing an IAmA on reddit with people from across the Mozilla project. After releasing Firefox 4 RC yesterday, we’re ready to answer your questions.

For those not familiar with reddit, it’s a passionate + awesome community of people who love the Web. This is the first time we’re doing a sponsored event with reddit, and you’ll see the discussion promoted on the reddit homepage throughout the day. As Mike Beltzner says:

We’re long time reddit fans, and always wondered y we no reddit – so let’s fix that, today. A bunch of us will be checking back here between 10am and 2pm PT (at least) to answer your questions from all over the project.

Bring your questions and join the discussion.

Army of Awesome is now localized

Tuesday, February 22nd, 2011

I’m excited to announce that the Army of Awesome page now supports more locales. When we launched the program last October, it only showed English tweets but we knew we wanted to support other languages as well. The page and signpost messages have now been localized in Brazilian Portuguese, French, German, Polish, Russian, and Spanish. And we’re excited about adding more locales soon.

Army of Awesome in German

Army of Awesome in German

Twitter supports 12 other languages so those are the best candidates to localize. These languages are Arabic, Danish, Dutch, Farsi / Persian, Finnish, Hungarian, Icelandic, Italian, Japanese, Norwegian, Swedish, and Thai. If you’re interested in localizing the Army of Awesome for your language, contact Kadir Topal to find out how.

Next up for Army of Awesome, we’ll be adding a Filter button for quickly drilling down to the tweets you want to see and the ability to remove tweets from the list that don’t need a response. Both of these should make it much easier and faster for you to find the tweets you want to respond to.

Big thanks to Kadir Topal, Paul Craciunoiu, and our awesome localizers for adding localization support. If you have any suggestions for the Army of Awesome, leave a comment or add your ideas to the wiki page.

TCHO is more than just chocolate

Sunday, February 20th, 2011

On Friday I got to visit TCHO (pronounced “choh!”) at their Pier 17 headquarters to learn about this young, premiere chocolate manufacturer. I felt an immediate connection with TCHO as I heard about their tech roots and realized how their values are similar to Mozilla’s. Here’s what stood out to me:

TCHO is obsessed. With great dark chocolate. With technology. With transparency. With innovation.

TCHO has strong tech roots. It was started by a NASA technologist and a chocolate industry veteran (think Willy Wonka). It’s led by the co-founders of Wired magazine.

TCHO is scrappy and high tech. It’s very much a chocolate start-up that has to make best use of its limited resources.

TCHO exists because of friends and family investing in a dream. Every employee is an owner.

TCHO beta tests. TCHO encourages their customers to help develop their products by participating in limited beta editions on their website. Beta participants are mailed candidates and can vote for their favorites online. I don’t know of any other chocolate company that actively invites their customers to help create new flavors and products. And yes, I made to sure to sign up for their beta program before leaving TCHO.

While I certainly love chocolate, TCHO is the first chocolate manufacturer that I support their values and culture in addition to their tasty products. Hershey’s, Godiva and Ghirardelli haven’t been able to create that strong relationship with me even after years of being a customer. TCHO was able to do that in less than an hour.

It’s difficult to find organizations similar to Mozilla, but TCHO’s values closely align with Mozilla’s. Their transparent, community-driven development process is unique in the chocolate industry. Their obsession with amazing chocolate is felt everywhere at their headquarters – the factory, the offices, and the store. It’s an exciting group to be part of, and I’m already planning my next visit to TCHO.

Hello world, meet the Army of Awesome

Monday, January 24th, 2011

This week the Army of Awesome will add localization support and get some new styling. Looks awesome, right?

Once again the Army of Awesome page is getting some new functionality and a bit of styling polish as well. On Thursday it will gain localization support, making it easy for Twitter users around the world to reply and help fellow Firefox users.

Since Army of Awesome launched in October, it has only shown tweets from users who have their language set as English. Now that the page supports localization, you’ll be able to view the page in your native language and respond to similar users. Localized versions will start appearing as they are completed by our community localizers in the next few weeks.

In addition to localizing the static page content, localizers will also be able to translate or add their own signpost messages for their locales. This will allow communities to provide the most relevant content to their users and give them the flexibility to update their messages on the fly.

Finally, the page will get some cosmetic improvements that match the new SUMO look and take it from a 9 to a 10 in design.

What’s next for the Army of Awesome site? In February we’ll add the ability for users to flag tweets as not needing a response and remove them from the list. We’ll also add a list filter that changes the list to show recent, unanswered, answered, and all (including flagged) tweets. Both of these changes will make it easier for our Army of Awesome to quickly find the tweets they want to respond to.

Want to try it out? Head over to the Army of Awesome page and give it a whirl. Have an idea for a new feature or signpost message? Add it to the wiki page or leave a comment.